Hostabl Cloud Platform - Unknown Server Error – Incident details

All systems operational

Unknown Server Error

Resolved
Operational
Started over 5 years agoLasted about 5 hours

Affected

Servers

Operational from 3:34 AM to 8:19 AM

Network Server

Operational from 3:34 AM to 8:19 AM

Services

Operational from 3:34 AM to 8:19 AM

http Server

Operational from 3:34 AM to 8:19 AM

DNS Server

Operational from 3:34 AM to 8:19 AM

WHM Panel

Operational from 3:34 AM to 8:19 AM

Updates
  • Resolved
    UTC
    Resolved

    We have thoroughly investigated this issue and our technicians were able to locate the fault and fix it promptly. This was due to an error in the file system which has now been resolved.

    Thank you for your patience

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for the Server SR2

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. We will update when more information is available